FAQ

Frequently asked questions

What's the difference between hiring and buying?

Bouquets and personal, sentimental pieces — bridal bouquets, bridesmaids' posies, buttonholes and crowns — are always sold outright, so they're yours to keep. Large installations like ceremony arches, plinth arrangements and centrepiece sets are hired for your date, then collected afterwards.

How much does it cost?

There's no fixed price list — every arrangement is quoted individually based on scale, stem selection and finish. Send through your date, vision and budget via the enquiry form and we'll come back with a proposal.

How does the deposit work?

A 50% deposit of the total quoted cost secures your date once you accept a proposal. If your event is cancelled within one month of the event date, the deposit is non-refundable.

What's the bond for?

Hire items require a refundable bond — $300 for large installation orders, $200 for smaller bouquet orders. It's refunded after collection, less any cost for cleaning or damage, which we'll always show you clearly before deducting anything.

Do you deliver?

Yes — delivery within wider Christchurch is available for an additional cost based on distance from St Albans. Canterbury and further afield are available by request; include your venue address in your enquiry for a delivery quote.

Will people be able to tell they're not real?

That's the goal — arrangements are designed to hold up under close, up-close wedding photography. Guests at our founder's own engagement party assumed the arrangements were fresh.

Are the florals allergy-friendly?

Yes — no pollen and no fragrance, which is part of why LeFay exists in the first place. If you or your guests have flower allergies or sensitivities, faux arrangements remove that concern entirely.

Do you only work with weddings?

Weddings are our focus, but we also work with events and corporate clients — product launches, functions, and office or reception styling — as well as home decor pieces available through the shop.

How far in advance should I enquire?

As early as you can once you have a date and venue — arrangements are made to order, and popular dates book out. There's no harm in enquiring early, even before your other wedding details are locked in.

Still Have Questions?

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